Privacy Policy — Steve’s Goods

Last updated: May 2026

Effective Date: April 10, 2026

Steve’s Goods (“we,” “us,” or “our”) operates trystevesgoods.com, a B2B wholesale platform for compliance-verified hemp products. This Privacy Policy explains how we collect, use, and protect your information.

Information We Collect

When you apply for a wholesale account or place an order, we collect: business name, contact name, business email, phone, shipping/billing address, tax ID or resale certificate, and order history. When you browse the site, we collect standard analytics data (IP address, browser type, pages visited) to improve the site.

How We Use Your Information

We use your information to: process wholesale applications and orders, verify compliance documents (resale certificates, business licenses), ship products, communicate about orders and new products, and meet legal obligations. We do not sell your personal information to third parties.

Data Sharing

We share data only with: payment processors (to charge your order), shipping carriers (to deliver your order), and legal authorities when required by law. We use HempData (our compliance verification partner) to validate product compliance status on a per-product basis — no customer data is shared with HempData.

Cookies

We use cookies for cart functionality, login sessions, and basic analytics. You can disable cookies in your browser settings; some site features may not work without them.

Your Rights

You may request access to, correction of, or deletion of your personal information by emailing [email protected]. We respond within 30 days.

Contact

Steve’s Goods
317 E Main St
Louisville, KY 40202
Email: [email protected]

What Information We Collect and Why

Steve’s Goods collects three categories of personal information from website visitors and customers. The first category is account information you provide directly when you create a retail or wholesale account — your name, your email address, your shipping address, and any business-license documentation you upload as part of the wholesale onboarding flow. The second category is order information generated when you place an order — the products you purchased, the order amount, the payment method type (we never see the underlying card number; the payment processor stores that), and any notes you attach to the order. The third category is technical information our website logs automatically — the IP address, the browser user-agent, the pages visited, and the cookies that keep you logged in across sessions. We collect this information to operate the storefront, fulfill orders, comply with state and federal record-keeping requirements, and improve the experience over time.

Who We Share Your Information With

Steve’s Goods does not sell personal information to third parties for advertising. We share the minimum necessary information with three classes of vendors — the payment processor that runs the checkout, the shipping carrier that delivers the order, and the email service that sends the order confirmation and tracking updates. Each vendor is bound by a data processing agreement that limits them to the operational use of the data for the purposes we hired them for. We also share information with regulators when we are legally required to — for example, in response to a subpoena, a court order, or a documented investigation by a state agency with jurisdiction over the order. Outside of those vendor and legal channels, we do not share your information with anyone.

How to Access, Correct, or Delete Your Data

You have the right to ask us what personal information we hold about you, to ask us to correct any inaccuracy, and to ask us to delete the information when there is no continuing legal reason to keep it. To exercise any of these rights, email [email protected] from the email address associated with the account. We respond to verified requests inside thirty days. Some information has to be retained for a longer window — order records, for example, have to be retained for the period required by federal tax law and by the H.R. 5371 hemp compliance framework — and we will tell you which records fall into that bucket when we respond. For questions about a specific retail order rather than a privacy request, the retail support team at stevesgoods.com/contact is the right contact.